Apple Authorised Service Provider
We repair all your Apple products.
3C Technology Shop are an Apple Authorised Service Provider.
We perform repairs for Apple products whether they are in warranty or out of warranty.
Authorised Service Provider
Our technicians are trained and certified by Apple and we only use genuine Apple parts.
This means you can be assured your Apple repair is done professionally, delivered with care and most importantly, that your device will work just as you expect it to.
3C Service Guarantee
All Apple repairs are also covered by our Service Guarantee, offering you peace of mind whilst your Apple device is being repaired.
Booking in your Apple Repair
To ensure you have the least possible downtime with your Apple device, we recommend you contact us to book a repair date & time.
Call (02) 6962 3100 or drop into our store at 57-59 Yambil Street, Griffith NSW.
Be prepared for your repair
What to do before bringing your iMac, Macbook or Mac Mini in for service
What to do before bringing your iPhone, iPad or iPod in for service
Troubleshoot with Apple’s Online Support
It might seem pretty obvious, but before you contact us to book a repair time, have you checked the Apple website for possible answers to your problem?
Visit Apple’s online support here.
You should also make sure you have a backup of your system.
Please take a look at the following page for instructions on how to do a Time Machine backup of your Mac.
Back up your Mac with Time Machine
Take a backup of your iOS device.
Please refer to this article on how to do a backup:
How to back up your iPhone, iPad, and iPod touch
Sign out of iCloud on your iOS device
We are unable to conduct any iOS repairs whilst your device is still logged into iCloud so please follow this article to assist you in signing out:
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac
Apple Service Prices
All prices include GST
Apple iMac, MacBook & Mac Mini
The diagnosis fee is payable upon checking in your Mac at our store.
The diagnosis fee covers our time to determine the fault with your Mac and to then be able to provide you a quote on conducting the repair.
| Diagnosis Fee | $65 |
| Hourly Repair Fee | $132 per hour |
| Repairs covered by Apple Warranty | $0 |
Apple iPhone, iPad & iPod
The diagnosis fee is payable upon checking in your iOS device at our store.
The diagnosis fee covers our time to determine the fault with your iOS device and to then be able to provide you a quote on conducting the repair.
| Diagnosis Fee | $40 |
| Hourly Repair Fee | $132 per hour |
| Repairs covered by Apple Warranty | $0 |
iPhone Repair Prices
iPhone screen replacements and iPhone battery replacements can be performed in our service centre. In some rare cases, the iPhone may need to be sent to Apple if the repair is unable to be successfully completed. A price will be quoted before sending your device to Apple.
iPhone screen and battery replacements have a repair time of 2 hours. It is important that you book your service time with us prior so as to ensure you are without your device for the least amount of time possible!
iPhone screen replacements can only be performed on the iPhone 6s or greater models. Models prior to this will be sent to Apple for repair with a quote provided beforehand. iPhone battery replacements can be performed on any model iPhone.
| Model | Screen Replacement (2hr turn-around) |
Screen Replacement (2 day turn-around) |
Battery Replacement |
| iPhone 6s | $317 | $265 | $129 |
| iPhone 6s Plus | $341 | $291 | $129 |
| iPhone 7 | $317 | $265 | $129 |
| iPhone 7 Plus | $341 | $291 | $129 |
| iPhone 8 | $317 | $265 | $129 |
| iPhone 8 Plus | $341 | $291 | $129 |
| iPhone X | $526 | $471 | $159 |
| iPhone XR | $398 | $345 | $159 |
| iPhone XS | $526 | $471 | $159 |
| iPhone XS Max | $637 | $535 | $159 |
NOTE: If your iPhone is damage free, fails our diagnostic test and is under warranty then your battery repair will be at no cost.
Tips & Tricks
The following articles provide useful information and basic troubleshooting steps for your Apple devices.
Apple Watch
Where to Find Us
Our service department operates from 8:30am to 5:30pm Monday to Friday excluding public holidays.
You can find us at 57-59 Yambil Street, Griffith NSW.
Apple Warranty, Apple Products and Australian Consumer Law
Apple branded products are covered by Apple’s 1 year limited warranty, the full details of which are here.
When you purchase Apple hardware products, you will receive coverage from the Apple Limited Warranty. You can also obtain additional benefits by purchasing the optional AppleCare Protection Plan or AppleCare+. Pricing and details on AppleCare can be found here.
Should your product be defective, you can choose to make a claim under Australian consumer law, the Apple Limited Warranty or the optional AppleCare Protection Plan or AppleCare+ (whichever is applicable).
You can learn more about Apple Products and Australian Consumer Law here.
