3C Technology Shop Limited Website Terms and Conditions

Acknowledgment and acceptance

This website (Website) is owned by 3C Technology Shop Pty Ltd (64 124 041 363) and its affiliates and subsidiary entities 3C Technology Shop (3c Tech Shop).

By using this Website you agree to the Terms and Conditions below (Terms and Conditions) and acknowledge that you have read and understood and agree to be bound by these Terms and Conditions.

3C Tech Shop may amend these Terms and Conditions from time to time without notice. Your continued use of this Website after any amendment becomes effective constitutes an agreement by you to abide and be bound by these Terms and Conditions, as amended.

Links to other websites

This site may contain links to websites maintained by other companies and organisations. 3C Tech Shop does not make any representation as to the accuracy of information contained on those websites and will not accept any responsibility for the accuracy, ownership or any other aspect of the information contained on those websites.

Copyright

Unless otherwise indicated, we reserve all copyright in the content and design of this website. We own all such copyright or use it under licence or applicable law. You may make a temporary copy of part or all of this website on your local computer for the sole purpose of viewing it, and print a single hard copy of a whole page of this website for personal use, provided that any copyright notice on such page is not removed. You may not, in any form, or by any means:

Otherwise reproduce, adapt, store in a retrieval system, transmit, print, display, perform, publish or create derivative works from any part of the content or design of this website, cause any of the Material to be framed or embedded in another website, commercialise any information, products or services on this website, or except with our prior consent written or as permitted by applicable copyright legislation.

We own the trade marks 3C Technology Shop, 3C Tech Shop, 3C TotalMail, 3C Protect & Serve, PowerMy and PowerMy Shop, and reserve all rights in relation to them. Other product and company names referred to on this website may be trade marks owned by third parties.

Virus warning

3C Tech Shop does not represent that any information (including any file) obtained from or through this website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. 3C Tech Shop will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information.

Release and indemnity

You waive, release, forgive, discharge and relinquish any and all claims that you now have or may have against 3C Tech Shop, its related bodies corporate, directors, employee, agents and representatives which are connected with, arise out of, relate to or are incidental to any transaction.

You agree to indemnify, defend and hold 3C Tech Shop, its related bodies corporate, directors, employees, agents and representatives harmless from and against any and all claims, loss, damage, tax, liability and/or expense that may be incurred by 3C Tech Shop, its related bodies corporate,directors, employees, agents and representatives arising out of or in connection with the performance of its duties as described in these Terms and Conditions including the legal costs, fees and expenses of defending itself against any claim by any or all of the parties to any transaction and/or by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.

Applicable law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of New South Wales. You and 3C Tech Shop agree to submit to the exclusive jurisdiction of the courts of the state of New South Wales. If any provision(s) of these Terms and Conditions is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Limitation of liability

3C Tech Shop will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from your use or your inability to use this Website or for the cost of procurement of substitute products or services or resulting from any products or services purchased or obtained or messages received or transactions entered into through this website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this Website, including but not limited to, damages for loss of profits, use, data or other intangible, even if 3C Tech Shop has been advised of the possibility of such damages.

Where any Act of Parliament implies in these Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in these Terms and Conditions, however, the liability of 3C Tech Shop for any breach of such term, condition or warranty shall be limited, at the option of 3C Tech Shop, to any one or more of the following:

a) if the breach relates to goods:

the replacement of the goods or supply of equivalent goods;
the repair of such goods;
the payment of the cost of replacing the goods or of acquiring equivalent goods; or
the payment of the cost of having the goods repaired; and

b) if the breach to services:

the supplying of the services again; or
the payment of the cost of having the services supplied again.

Disclaimer

The information contained on this Website is provided by 3C Tech Shop in good faith on an “as is” basis. The information is believed to be accurate and current at the date the information was placed on this Website.

None of 3C Tech Shop, its related bodies corporate, any of their directors, officers or employees makes any representation or warranty as to the reliability, accuracy or completeness of the information contained on this website (including in relation to any products or services) and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained on this Website. To the fullest extent permitted by applicable law, 3C Tech Shop disclaims all representations and warranties, express or implied, including but not limited to, implied warranties of merchant ability and fitness for a particular purpose and non-infringement. 3C Tech Shop makes no warranty that the Website or any products or services advertised on the Website will meet your requirements, or that the website will be uninterrupted, timely, secure or error free.

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products

 

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at accounts@3ctechshop.com.au

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at admin@3ctechshop.com.au and send your item to: 57-59 Yambil Street, GRIFFITH, NSW, 2680, Australia.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 57-59 Yambil Street, GRIFFITH, NSW, 2680, Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Privacy Statement

Introduction

This Privacy Statement explains in general terms how 3C Technology Shop collects, holds, uses and discloses your personal information under the Australian Privacy Principles.

We may amend this Privacy Statement as our business requirements or the law changes. Any changes to this Privacy Statement will be updated on 3C Technology Shop. We may also issue specific privacy collection notices from time-to-time relating to particular products or services.

Information we collect

The types of personal information that we collect about you will depend on our relationship with you, the circumstances of collection and the type of service you request from us. The personal information may include:

Your name, contact details

How we collect information

We may collect personal information about you when you register to receive our newsletters or other communications. As well as collecting information directly from you, there may be occasions when we collect information about you from a third party.

How we use your personal information

We may use your personal information for the following purposes:

To provide and operate our competitions, promotions and events;

To distribute our newsletters and other communications either ourselves or with the assistance of third party services providers; and

To conduct marketing activities.

Disclosure of personal information

We may disclose your personal information to our related companies and businesses and will only share that information for the purposes to which you have agreed.

We may also disclose your personal information to our suppliers and third parties that perform other services for us in connection with the sale and provision of all our goods and services, including third parties who:

Conduct market research and analysis;

Provide marketing services;

Provide information technology services;

Provide accounts payable and receivable services for us; and

Manage our share registry.

We may also disclose your personal information to comply with our legal obligations, including to regulatory authorities and governments if required.

How we use cookies

Cookies are small pieces of data stored on the web browser on your computer. This website and associated websites (including those you reach by clicking on advertising) may store cookies on your web browser.

The main reasons we store cookies are to improve your website browsing experience; gather statistics on site usage; and enable us to present customised and appropriate messages from the Retailer and third parties.

You can set up most web browsers so you are notified of when a cookie is received, so you can then either accept or reject it. You can also check the cookies stored by your web browser and remove any that you do not want.

If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites, then you may not be able to gain access to all the content and facilities of our website or linked sites.

How we hold information and keep it secure

We hold your personal information in electronic files. We use third party information system providers who may store or have access to your personal information.

We may combine personal information we receive about you with other information we hold about you. This includes information received from our partners or third parties.

Access and correction of information about you

If you would like to request access to, or correction of, your personal information we hold about you, please contact us to the attention of the Privacy Officer, details below. We will provide you with access to the information we hold about you, including for the purpose of correcting or updating that information, unless there is an exception which applies under the Australian Privacy Principles.

We may recover from you our reasonable costs of supplying you with access to this information. However, we will not charge you for the making of the request or to correct or update your personal information. Your request to provide access to this information will be dealt with within a reasonable time. If we refuse to provide you with access to, or correct, the information, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the Australian Privacy Principles.

Privacy complaints and further information

If you have a concern about your privacy or you have any query on how your personal information is collected or used please contact us using the details below. We will respond to your query or complaint within a reasonable time. If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner.

Direct Marketing

You expressly consent to us using your personal information, including any email address you give to us, to provide you with information and to tell you about our products, services or events or any other direct marketing activity (including third party products, services, and events) (“Direct Marketing Communications”) which we consider may be of interest to you. You also expressly consent to us providing your details to third party contractors and agents who may send Direct Marketing Communications to you on our behalf.

Without limitation if it is within your reasonable expectations that we send you Direct Marketing Communications given the transaction or communication you have had with us, then we may also use your personal information for the purpose of sending you Direct Marketing Communications which we consider may be of interest to you.

If at any time you do not wish to receive any further Direct Marketing Communications from us, you may ask us not to send you any further information about products and services and not to disclose your information to other organisations for that purpose. You may do this at any time by using the “unsubscribe” facility included in the email or by contacting us as below.

Our contact details

You can contact us to the attention of the Privacy Officer as follows:

Privacy Officer, 3C Technology Shop
57-59 Yambil Street
Griffith NSW 2680 AUSTRALIA
+61 2 6962 3100
accounts@3ctechshop.com.au

Consent

By using this website or making a purchase in-store you are agreeing to the terms of this Privacy Statement and our website terms and conditions (as applicable).

We reserve the right to amend the Privacy Statement. We will post such changes on our website, after which, your continued use of the website or making a purchase in-store shall be deemed to be your agreement to the modified terms.